Understanding bKash Balance on Your Account
When you open the deposit screen, you see a merchant number tied to your session. Open bKash on your phone, tap Send Money, enter that number and the amount you want to move. After you punch in your PIN, the transaction reference appears almost instantly inside your bettaka wallet. The balance you see is exactly what you sent minus any bKash charge
on the network side — we do not add a surcharge on top. For withdrawals, head to the cashier section, choose bKash, enter your personal bKash number, and confirm the amount. The system routes your funds back through the same mobile money rail. You can track the status from the transaction history tab. If bKash flags a maintenance window, the pending amount
stays safe in your account until the rail reopens. Availability depends on local law and eligible regions.